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Red Hot
Customer Service!
35 Sizzling Ways to Heat Up Your Business and Ignite Your Sales
In this best-selling guide to customer service and sales, Lisbeth draws on more than 30 years in retail management experience to help you figure out how to make yourself more profitable in today’s rapidly changing marketplace.
Contagious Optimism:
Uplifting Stories and Motivational Advice for Positive Forward Thinking
Contagious Optimism by David Mezzapelle includes stories and parables of amazing life turnarounds from real people world-wide. A compendium of encouragement, Contagious Optimism brings advice and guidance from business leaders, visionaries and professionals, including Lisbeth Calandrino.
Nowadays, many people have lost confidence in themselves and the world around them due to personal hardship along with economic and political uncertainty worldwide. Contagious Optimism shows readers that it’s possible to FIND the silver lining in every cloud.
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From the Blog
By Lisbeth Calandrino I recently received a call from a dear friend and business associate. He sounded down, so I asked him what was wrong. He said his printing business is non-existent and he’s not sure what he should be doing. Unemployment is helping, but he feels like he should be making decisions. (By the …
Being an excuse-a-holic won’t help you make changes. It’s easy to find excuses for everything. For the past 3 months, I have been getting up at AM to walk/run with anywhere from 2-5 people in the neighborhood. I’ve noticed that our ‘friends’ have been making fun of us. “Why get up at that hour, what …
By Lisbeth Calandrino Lisbeth Calandrino It’s hard to stay motivated when you have problems you’re not acknowledging. Many of your employees who may seem fine on the surface are walking around with underlying fears and concerns they are not disclosing. When people are feeling this way, they have less energy for getting work done and …
