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Red Hot
Customer Service!
35 Sizzling Ways to Heat Up Your Business and Ignite Your Sales
In this best-selling guide to customer service and sales, Lisbeth draws on more than 30 years in retail management experience to help you figure out how to make yourself more profitable in today’s rapidly changing marketplace.
Contagious Optimism:
Uplifting Stories and Motivational Advice for Positive Forward Thinking
Contagious Optimism by David Mezzapelle includes stories and parables of amazing life turnarounds from real people world-wide. A compendium of encouragement, Contagious Optimism brings advice and guidance from business leaders, visionaries and professionals, including Lisbeth Calandrino.
Nowadays, many people have lost confidence in themselves and the world around them due to personal hardship along with economic and political uncertainty worldwide. Contagious Optimism shows readers that it’s possible to FIND the silver lining in every cloud.

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From the Blog
Who isn’t looking for new business? Although this event is targeting the flooring business, there’s plenty to learn no matter what business you’re in. When the world is changing quickly, the best thing you can do is learn! I’ve got the ticket– and it’s FREE!* (the only thing cost is about 30 minutes of your …
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Put the Fun in DysFUNctional this Crazy 2020 Holiday Season! Read More »