Tune in this Wednesday, 9 a.m. ET for Strategies on Red Hot Customer Service

This Wednesday I'll be a guest on Paul Vandenburgh's radio show talking about anything and everything Red Hot Customer Service. Here are the details:

What: Strategies for Providing Red Hot Customer Service

When: Wednesday, January 27, 2010, 9 a.m. ET

Where: on the radio at 1300 AM or online at www.talk1300.com.

Please tune in!

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