goal setting

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23 02, 2013

“Cross your heart and hope to die?”

By |2017-03-03T12:07:02-05:00February 23rd, 2013|Categories: beliefs, Blog|Tags: , , , , , |1 Comment

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This week I  taught a class in goal setting  for a customer service department. While doing my research I came upon some interesting information about goal setting. Yes, you can read the ‘Secret,’ memorize your goals and say you’re going to be the best. But being the best is more than a mindset, it’s a lifestyle. (If you  haven’t read the ‘Secret’, it’s based on the law of attraction. Basically what you think about is what you get and attract.)

If you want to win you have to act like a winner. A couple of things we know about winners -they don’t give up. They may fear failure but they continue on there path.

Winners also keep   promises to themselves.

Breaking a promise is different than not getting   your goal. A promise is more emotional. Remember ‘cross your heart and hope to die?’A promise is about emotion—you don’t want to break a promise.

Winners look and play the part of the winner. So, maybe what’s more important is deciding you want to be something—make it personal and decide to keep your promise.

For the past 4 years I’ve been lift weights at the gym and keeping score. I have dozens of sheets with numbers—how much I’ve lifted and what day of the week. They’re goals. I like keeping score. It makes me feel like I’m doing something.

But, am I really? I seem to have lost my reason for going to the gym. As I look at the numbers, I realize I haven’t pushed myself very much. My excuses are my rotatory cuff pain and my old ski injury.  I shouldn’t say I haven’t improved or reduced my body fat, because I have but I’m bored. I found an old Jillian Michaels CD, the 30 Day Shred.  I decided to start with the beginners 30 minutes of weight training and aerobics, what a difference. After the workout I felt like I had done something.  Jillian knows what she’s doing. For the first time in a long time I felt I was doing something for myself.

I remember as a kid, my mom broke promises. There was always a good reason why we couldn’t do something but when you’re small the reasons don’t matter. Mom seemed to be okay with us not taking our trip to NYC to see my cousins because I got the measles but I just cried. (I don’t think we ever went to NYC that year to see them.)

Maybe I don’t make promises because I can’t depend on myself to keep them?

  • How about some promises to yourself? To be healthy would be a good promise if you want to live longer.
  • Promises to enjoy life and do the things that give you pleasure.
  • Promise to find things to love—a person or a pet or your garden.
  • Promise to become the best mom you can be to yourself.
  • Make a few promises to yourself and see if they feel different than the goals that you can’t remember.

Promises are the uniquely human way of ordering the future, making it predictable and reliable to the extent that this is humanly possible.

Hannah Arendt (1906 – 1975)

Lisbeth helps businesses build loyal relationships with their customers through customer service training and social media marketing. She can be reached at [email protected]

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5 10, 2010

What’s You Mind Mapping?

By |2017-03-03T12:07:12-05:00October 5th, 2010|Categories: beliefs, Blog, Building a Brand, Change|Tags: , , , , |2 Comments

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A way to problem solve

Goal setting with your employees

A friend of mine, Tabby Chapman, suggested that I  map out my goals. “Oh no,” I said, “not another time management, goals setting exercise.”

“No,” she said, “Let’s try something different, you like pictures and words. Let’s see what you think.”

What is it? Mind mapping is a way to show your ideas and concepts with pictures  and words. The structure is based on not only your ideas and concepts but your values. It gives you a visual way to think, analyze and comprehend your ideas. It will also help you generate new ideas. Why is it so powerful? It’ simple.

Mind mapping is not like traditional note taking or text. From what I read it more closely resembles how your brain actually works. It’s attraction is that it is both thought provoking and artistic. You get to draw pictures as you map out your plans. It’s actually fun.  It looks messy but don’t we think that way? This will allow you to use both language and pictures to express your goals and ideas.

You can actually take notes using mind mapping; this is an interesting way to  work with your employees (you will get a much better idea of how they think and what motivates them to come to work.)

Consider a new way to plan for your business.

  • Train your employees to set goals based on their values and motivations.
  • Problem solve with words and pictures.
  • Gain insight into complex problems; a picture is worth a thousand words.
  • Get your creativity moving and have some fun.
  • Think about your personal life also, wouldn’t this  be a fun exercise with your family and your loved ones?

How do you begin?

  1. First you need a big piece of paper, cardboard is best because it has   stability.
  2. Get crayons, magic markers or paints if you want to get fancy. Magic markers are easier to work with.
  3. Start with your ideas, what do you want to develop? Check out the layout of your paper before you begin; it is suggested that you use the landscape orientation.
  4. Start with your central topic and create subtopics; connect to each one of them to the center with a line.
  5. Keep adding subtopic and connecting; don’t forget to use your colors and pictures if you choose. Try to be as visual as possible. Don’t worry about  drawing skills, you will be surprised at the talent in your group.
  6. Make your notes short, a single word if possible this will make it more effective.
  7. Change letter sizes, fonts and how everything is aligned. Remember we are creating a way for the mind to remember your thoughts.
  8. I know this is just a start but if you want more you can research it online.
  9. Have fun.
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