NYS CEU Approved
Continuing Education Courses
I have spent my career building classes for business owners, primarily in the floor covering industry. My expertise is primarily in customer service and managing the customer experience as well as trends and design. I love creating my classes because of my interest and expertise in these subjects. Below is my list of courses; when choosing the appropriate home, buyers are often confronted with issues involving the topics below:
Floor Covering: I have four floor covering classes: Fabulous Floors & Advanced Flooring , Retro Flooring, and Flooring Trends and Solutions.
Outside Living and the expansion to the outdoors spurred by current events and climate changes.
The Value of Historic Homes and their distinctive neighborhoods.
Aging in Place and concerns of home owners as to whether they should move or retrofit their current home.
Kitchens and Master Baths Trends and Solutions Whether your client is buying or selling a house, it’s important to have an idea of what’s available and what renovating these rooms will cost and add to the ultimate value and sale-ability of the home. This course covers these topic in depth.
Available Realtor Continuing Education Courses
7 CEU credits
Flooring is expensive, and if it has to be replaced, who can your customer go to? If they ask you what do, what will you tell them? How will you know the latest products and what’s the best for your potential buyer’s situation? Knowing more about flooring can be the difference between making and losing a sale. Would it help your client by sharing your flooring knowledge? The realtors that attended our last flooring training said they were sure it would!
Lisbeth is an encyclopedia of information, I recommend this course to any REALTOR looking to enhance their knowledge or flooring materials, it’s a fun and worthwhile class!Susan Sommers, Better Homes & Garden Tech Valley Realty
Today’s home buyer expects more, and that includes their expectations of their REALTOR®. You don’t want to lose a sale because they thought the flooring was a problem and you didn’t know what to do! Learn about the latest styles, color trends, which products are the best for your customers. You will find this exciting and a major tool for your realtor kit.
In this 7 hour (1 day) course, you will learn:
- How to identify different floor coverings and determine what might need to happen next (repair, replace, keep as is)
- How to help your clients (buyers and sellers) to select flooring that will help to maximize their investment, increase sales appeal, and/or the usability and enjoyment of their home.
- All about current trends in style and product details to stay current with market needs and desires….
- and so much more!
After completion of this course, you will receive:
- Receive 9 CE credits for the course
- Receive an extra 7 hours of CE with a requirements course day that covers: Fair Housing, Ethics and 1 hour of Agency that expires at the end of 2020
- Be listed in the International Magazine: Fabulous Floors with your contact information to reach new clients
- Submit your REALTOR® stories to Fabulous Floors Magazine and have your own byline
- Discounts on products from local Retailers
3 CEU Credits
Description of Course:
In November of 2018, the American Institute of Architects released the results from its second quarter 2017 Home Trends Design Survey, which reported requests for outdoor living have increased for the sixth consecutive year. In fact, 70 percent of the 500 architecture firms surveyed reported an increase in requests for outdoor living from clients.
Done correctly, creating an outdoor living space can increase the appeal and value of your home. It will also provide an oasis for your friends. The creation of additional space and a seamless transition from inside to outside is appealing to all ends of the real estate market.
- How to determine if an outside space will add to the value of the home.
- Understand what types of outside additions are available, their costs, which ones add to the resale value and the type of flooring that will be appropriate.
3 CEU credits
This three-hour class will explore the issues of aging in place.
The aging population will skyrocket over the next decade and the United States will have to rethink how to deliver core services to this group.
According to a survey from AARP, approximately 90% of seniors would prefer to stay in their own homes if given the opportunity. This class will explore the financial aspects of staying in one’s own home, how to plan ahead, the types of changes that will need to be made to make a home senior ready. It will also explore growing senior communities and how to help your customer make good choices and find the right home for them.
Help potential customers to understand:
- benefits of aging in place,
- what type of modifications should they anticipate,
- what are the best communities for them,
- and cost comparisons
3 CEU Credits
Description of Course:
An analysis of real estate values in historic districts conducted by economist Donovan D. Rypkema, of Washington, D.C. “The results of these studies are remarkably consistent: property values in local historic districts appreciate significantly faster than the market as a whole in the vast majority of cases, and they appreciate at rates equivalent to the market in the worst case. Simply put – historic districts enhance property values.”
Historic homes may come with additional ‘rules’ that can govern the painting of the exterior of your home and what you renovations you can or can’t make. The purpose of historic designation is not to make change impossible but to make sure changes are appropriate to the existing community. As communities gentrify the issue of fair housing can also be an issue.
- Understand how you find out whether a home is historic, how the designation was approved and where you find out the regulations regarding particular homes in the neighborhood.
- Learn about neighborhood associations, what they do for the areas, how you find them and how they influence what occurs in the neighborhood. Instructor will show photos of specific historic homes.
- Audience will also view and identify different styles of historic homes.
3 CEU credits (not currently approved, can be submitted for approval)
You’ve probably noticed when buyers are looking at houses, they pay more attention to the kitchen and master bath than any other rooms in the house. Updates to these rooms can be quite costly; that’s why it’s important to understand what type of costs one incurs when purchasing a home. Let’s face it, kitchens and baths can be the most expensive rooms in a house. Keep in mind as of 2019, the cost of a budget kitchen and bath renovation is at least $15,000.
Whether your client if buying or selling a house, it’s important to have an idea of what’s available and what renovating these rooms will cost and add to the ultimate value and sale-ability of the home. The key is to update these rooms without breaking the bank. This class will focus on looking at creativity ways to accomplish both; often without making expensive changes. By helping your clients focus on what they can do, you’re guaranteeing a better experience and a less complicated sale for your client.
If your client is considering purchasing a forever home, or one they can comfortably age in, the kitchen and bath should be inspected to see if they are ‘age proof.’ When buying a home, it’s important to determine what needs to be changed to make it livable long term.
The current growth of the oldest population ages 65 and older is unprecedented in U.S. history. The U.S. population is aging. Today, there are more than 46 million older adults age 65 and older living in the U.S.; by 2050, that number is expected to grow to almost 90 million.
Kitchens and bathroom will likely require the most changes for long term living.
- Kitchens and baths can be huge expenditures for real estate customers. If the customer is considering an ‘age proof home,’ then the kitchens and baths should be considering what changes will need to be made.
- This class will explore what renovations can be made without huge expense when buying or selling a home.
TIME: Total time is 180 minutes, and 30 minutes for beaks.
- Certified Flooring Executive and Sales Professional, World Floor Covering Association
- Certified Cushion Certified, Carpet Cushion Council
- Platform Skills for Trainers, one week, training. Mohawk Industries for Trainers
- Designer; Training Programs for Retailers, (10 years) Mohawk Industries
- Designing Customer Service Training, Mohawk University for Trainers
- Certified Flooring Installation, Mannington Flooring, resilient\Dupont Flooring, CEU classes, “Carpet Design Under Foot”
- Dal-Tile, one week course in ceramic tile installation
- Mapei Adhesives, two day hands on, grout
- Laminate Installation, one week installation classes , Mohawk Industries
- Independent Flooring Inspector, Carpet, Hard Surface, Commercial Carpet, Concrete Testing Certification; FCITS
- Approved NYS Real Estate Continuing Education Instructor: Floorcovering product knowledge, Value of Historic Homes, Aging in Place, Outside Living
- Hubspot; Frictionless Sales Certification and Email Marketing
- Licensed Senior Home Safety Specialist, training and advocacy for seniors
Age Safe America
- NLP Neurolinguistics Practitioner
- Values Clarification, New York State School for Girls
- Certified, New York Sales School, 30 hours all phases of selling
SUNY New Paltz
MS Social Psychology
University of Tampa
B.A.Psychology, Physical Ed, English, Linguistics
- Top Ten Most Influential Persons, Floor Covering Industry
- 1st Place winner, International Marketing Competition, Boron Homeopathic Remedies
- Angel for Life, Columbia Country Association for Retarded Adults
- Toastmasters Tall Tales Contest Winner
- New York State School for Girls, published first program “Behavior Modification for Incarcerated Females”
- Grant recipient SYSCO Foods, Charitable Ventures, Community Development Block Grant to open to provide housing and schooling for women in recovery
- Woodrow Wilson Fellowship, Columbia Universitya
- Steering Committee Member; Albany Guardian Society Home; Community Care Village Movement
- Member; Hudson Park Neighborhood Association
- Volunteer and Radio Show; Grand Street Community Arts WCAA 107.3 Radio Arts and Culture
- Board Member; Animal Protective Foundation; Schenectady, NY
- President and Organizer Women’s Group YWCA USA Hudson NY
- Board Member – Marketing; Columbia Greene Humane Society
- Women in Stone
- National association for Professional SaleswomenAmerican Management association
- NAWIC, National Association of Women in Constructions
- Columbia County Planned Parenthood, Board of Directors
- The Capital Region Human Resource Association