101+1 Ways to Heat Up Your Bottom Line

by Lisbeth Calandrino
Paperback: 112 pages
Publisher: CreateSpace Independent Publishing Platform (March 1, 2014)
Language: English
ISBN-10: 1495418731
ISBN-13: 978-1495418730
Product Dimensions: 6 x 6 x 0.3 inches

In 101 + 1 Ways to Heat Up Your Bottom Line, award-winning author and speaker Lisbeth Calandrino draws on her extensive experience in the retail and customer service industry to help business owners get ahead. These 101 (plus 1!) tips are all tried and true. Lisbeth learned them the hard way and to spare you the “agony” of the experimental process she’s sharing them with you so you can put them straight to work. Some are simple and straightforward; others will have you wondering “Why didn’t I think of that sooner?” Everyone is looking to get ahead in business. 101 + 1 Ways to Heat Up Your Bottom Line contains a wealth of information to help you do just that.

Buy the Book here!


Red Hot Customer Service - Book & CDRed Hot Customer Service: 35 Sizzling Ways to Heat Up Your Business and Ignite Your Sales

by Lisbeth Calandrino
Publish date: August 2009
163 pages (Please note the Audio CD is sold out and is not included with the book)
Publisher: Central Plains Books
ISBN: 978 0 615 31185 2

What is the key to running a successful business? Where are businesses currently failing in their drive to make money and how can the Web be used to make the most of one’s marketing efforts? In Red Hot Customer Service: 35 Sizzling Ways to Heat Up Your Business and Ignite Your Sales, Lisbeth Calandrino draws on more than 30 years in retail sales to help you figure out how to make yourself more profitable in today’s rapidly changing marketplace.

In this book you will learn:

  • What successful businesses do to increase their sales
  • How basic customer service strategies can help you survive any economic environment
  • How you can use the Web to build better relationships with your customer base – and increase your bottom line

What others are saying:

“A significant guide for those who want to learn and succeed.” – Chris Rankin, President, Carpet Network

“Easy to read and full of very useful ideas on how to improve your business.” – Svend Hovmand, Chairman, Crossville, Inc.

“An innovative and hands-on guide that should be a must-read foreveryone in business. It includes real life ‘action steps’ to more than effectively provide enthusiastic and energized customer service for today’s modern and ever-changing client.” – Sheryl Daugherty, The Arizona Tile Company

Note: DVD is not included as pictured.

Read more testimonials here.

Preview the book here.

Lis is also a contributor to Contagious Optimism: Uplifting Stories and Motivational Advice for Positive Forward Thinking

Contagious Optimism includes stories and parables of amazing life turnarounds from real people world-wide. A compendium of encouragement, Contagious Optimism also includes advice and guidance from business leaders, visionaries and professionals. Nowadays, many people have lost confidence in themselves and the world around them due to personal hardship along with economic and political uncertainty worldwide. Contagious Optimism shows readers that it’s possible to FIND the silver lining in every cloud. Developed by the team that brought you Random Acts of Kindness, this book is like Chicken Soup for the Soul meets Pay It Forward, on steroids! Contagious Optimism is pure inspiration that will lift hearts, open minds, and create a movement of pass-it-on hope and happiness.

Buy Now

Calandrino-smAbout the Author

For more than 30 years, Lisbeth Calandrino has helped entrepreneurs, small businesses and corporations move to the next level in their industries. She has started and grown several successful businesses of her own, and now works full-time as a consultant and author.

As a public speaker, Lisbeth has spoken to thousands of people at seminars across the country, talking about the latest in business strategy and human potential. Her inspirational, humorous and high-energy approach to speaking has made her a highly sought-after business management coach. She is active in her community as a program planner and volunteer for Gilda’s Club.

She resides in Albany, NY.

“A significant guide for those who want to learn and succeed…”

“This book should be mandatory reading…”