Sales

Salespeople must be aware that customer experience is now more important than price or value.

Why Most Salespeople Fail at Delivering a Rock Star Customer Experience

Would you believe that for the first time, the customer rates their experience with the business ahead of price and product? I know you’re saying it’s not so, they always ask about price. Here are some great responses to “Your price is too high.” HubSpot has some great ideas about how to overcome the price …

Why Most Salespeople Fail at Delivering a Rock Star Customer Experience Read More »

Today's numbers

“Are You An Excuse-A-Holic?”

Being an excuse-a-holic won’t help you make changes. It’s easy to find excuses for everything. For the past 3 months, I have been getting up at AM to walk/run with anywhere from 2-5 people in the neighborhood. I’ve noticed that our ‘friends’ have been making fun of us. “Why get up at that hour, what …

“Are You An Excuse-A-Holic?” Read More »

How Your Emotional I.Q. Can Improve Your Sales Performance

Andrew Carnegie put it best when he said, “People who are unable to motivate themselves must be content with mediocrity, no matter how impressive their other talents.” Self motivation is an essential part of excelling at life. Motivating ourselves is not easy; but if you look to others to do it for You must learn …

How Your Emotional I.Q. Can Improve Your Sales Performance Read More »

Next Week: Marketing Mastery Webinar-Panel of FCNews Columnists

The COVID crisis has caused massive turmoil in our industry.  Across different markets some dealers are struggling and others are having record-breaking months. Next week’s Marketing Mastery Webinar features training by a panel of FCNews columnists. Lisbeth Calandrino: LisBiz Strategies Scott Perron: Retailer 2 Retailer Jim Armstrong: Marketing Mastery As columnists for the leading trade …

Next Week: Marketing Mastery Webinar-Panel of FCNews Columnists Read More »

Look Mom, no Hands!

Now is time to improve your skills, online and contact-free with a recognized online training pro!

Let's face it - some of us are good at it, and some trainers will leave you hitting the snooze bar...

Contact us today to set up your next awesome online training - either one of my courses or a customized training session just for you and your staff!

Or send us a message!