Customer Retention Strategies

Today's numbers

“Are You An Excuse-A-Holic?”

Being an excuse-a-holic won’t help you make changes. It’s easy to find excuses for everything. For the past 3 months, I have been getting up at AM to walk/run with anywhere from 2-5 people in the neighborhood. I’ve noticed that our ‘friends’ have been making fun of us. “Why get up at that hour, what …

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Why do Businesses say Stupid Things to Their Customers?

On my way to the gym I pass this restaurant; today the sign outside says “No Cook.” I’m assuming that means they’re not open. Why would you put that sign up? This is just a ridiculous thing to post for your customers. What’s the point? What kind of customer service can a restaurant deliver without …

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Three ways to Build Your Relationships, One Customer at a Time

[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”] The world has changed more than we know. I went to my favorite supermarket and saw this sign in front. More businesses are wearing “new hats” so they can compete. Hannaford …

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