5 Reasons Why Not Utilizing Social Media will be Your Demise
Social media is no longer an option for salespeople. What can you do to make it work?
Customer Satisfaction
7 Lies Customers Tell and How You Can Still Sell Them
Customers have standard lines for putting off salespeople. Most salespeople give up and let the customer walk. Here are some ideas for turning the sale around.
Why do Businesses say Stupid Things to Their Customers?
On my way to the gym I pass this restaurant; today the sign outside says “No Cook.” I’m assuming that means they’re not open. Why would you put that sign up? This is just a ridiculous thing to post for your customers. What’s the point? What kind of customer service can a restaurant deliver without …
Why do Businesses say Stupid Things to Their Customers? Read More »
An Update on What Value Means to Your Business
[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”] Everyone talks about value but what does it really mean? Simply put, it means going above and beyond what is expected. For instance, giving out cookies and hot chocolate during the …
Innovative Ways for the Flooring Retailer (or anyone) to Become a “Marketeer”
Staying in touch with customers is more vital than ever. Most businesses need an automotive system to follow up with their customers. Follow Your Customer, Inc. is a web-based, fully automated customer follow-up system designed to enhance customer and business partner marketing and database management for the sales industry. With virtually two clicks of the mouse and 15 minutes a month a salesperson can stay in contact with their entire customer base and business partners with various types of valuable information.
“Do You Have Leaving on Your Mind?” 5 Things you can do to Stop Customers from Cheating on you
Customers won’t tell you when they’re leaving, but there are ways to keep them.
If You're Not Following Your Customer Who Is?
[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”] Everyone knows they should be following up on sold customers but how many do? It’s not just sold customers; what about customers who have been in your business and haven’t decided …
"Undercover Boss" Uncovers Bad Leadership
Finding out what employees are doing wrong leads us to another problem–what are the bosses doing?
"The Real Sale Begins When the Customer Gives you Testimonial"
Customers are complicated, they are only interested in me, myself and I. Our job is to give them more than they ask for and get them to love us. The real sale begins when the customer writes a positive review for our store.
Once Eva's Customers, Always Eva's Customers
Several years ago, I was called in to discuss training with a company in Minnesota. I said I would like to conduct a survey first and find out who were their best salespeople. I wasn’t looking for their mistakes, I wanted to see what worked and what could be the benchmark. If you watch the …
