In 101 + 1 Ways to Heat Up Your Bottom Line, award-winning author and speaker Lisbeth Calandrino draws on her extensive experience in the retail and customer service industry to help business owners get ahead. These 101 (plus 1!) tips are all tried and true. Lisbeth learned them the hard way and to spare you the “agony” of the experimental process she’s sharing them with you so you can put them straight to work. Some are simple and straightforward; others will have you wondering “Why didn’t I think of that sooner?” Everyone is looking to get ahead in business. 101 + 1 Ways to Heat Up Your Bottom Line contains a wealth of information to help you do just that.

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