Become Different and Irresistable

Here's my latest blog post over at Talk 1300 called "Become Different and Irresistable".

I’ve been reading how high-growth companies, even in bad times, spend little time thinking about staying with their competitors. Instead, they make their competitors irrelevant. How? By continuously trying different things that will delight their customers, code name: customer service.

High growth companies—irrespective of their industry—all described what has been called the “logic of value innovation.” Firstly, don’t try to get better than your competitors. Instead, become different and irresistible. Look for new markets and find out what they want. Look to customers for the future rather than the present. Always thinking, what would my customers want?


Read the rest here
.

Leave a Reply

Look Mom, no Hands!

Now is the perfect time to improve your skills, online and contact-free with a recognized online training pro!

Let's face it - some of us are good at it, and some trainers will leave you hitting the snooze bar...

Contact us today to set up your next awesome online training - either one of my courses or a customized training session just for you and your staff!

Or send us a message!