The Holidays in 2020 are weird, right? And it’s been a long, crazy year, and a hard one for a lot of us. And the holidays may be no different. Or maybe just more of the same? “There’s no place like home for the holidays.” This year, those heartfelt lyrics have added significance. We are being …
Put the Fun in DysFUNctional this Crazy 2020 Holiday Season! Read More »
Would you believe that for the first time, the customer rates their experience with the business ahead of price and product? I know you’re saying it’s not so, they always ask about price. Here are some great responses to “Your price is too high.” HubSpot has some great ideas about how to overcome the price …
Why Most Salespeople Fail at Delivering a Rock Star Customer Experience Read More »
Why I Wear Lipstick Under my Mask? The other day I took off my mask and someone yelled, “You have lipstick on, why? No one is going to see it under your mask, and it stains your mask.” The person was right; no one is going to see my face under my mask but me! …
Why You Need to Dress for Success at Home or Work..or Why I Wear Lipstick Under My Mask! Read More »
I was listening to a podcast when I heard an odd but intriguing expression. “When you’re a hammer, everything looks like a nail! There was no definition, but I was blown away by the metaphor. I thought, “Am I a hammer and what are all these nails?” The law of the instrument, otherwise known as …
I recently received a call from a dear friend and business associate. He sounded down, so I asked him what was wrong. He said his printing business is non-existent and he’s not sure what he should be doing. Unemployment is helping, but he feels like he should be making decisions. (By the way, he is …
How do you know if your “new and improved stinks?” Here are a couple of examples that are really outdated; CORONA-19 has outdated most everything but they might give you a laugh. If you want to improve your business; focus on how COVID-19 has changed our world and how you can adapt. Frito Lay recently …
Being an excuse-a-holic won’t help you make changes. It’s easy to find excuses for everything. For the past 3 months, I have been getting up at AM to walk/run with anywhere from 2-5 people in the neighborhood. I’ve noticed that our ‘friends’ have been making fun of us. “Why get up at that hour, what …
Andrew Carnegie put it best when he said, “People who are unable to motivate themselves must be content with mediocrity, no matter how impressive their other talents.” Self motivation is an essential part of excelling at life. Motivating ourselves is not easy; but if you look to others to do it for You must learn …
How Your Emotional I.Q. Can Improve Your Sales Performance Read More »
The COVID crisis has caused massive turmoil in our industry. Across different markets some dealers are struggling and others are having record-breaking months. Next week’s Marketing Mastery Webinar features training by a panel of FCNews columnists. Lisbeth Calandrino: LisBiz Strategies Scott Perron: Retailer 2 Retailer Jim Armstrong: Marketing Mastery As columnists for the leading trade …
Next Week: Marketing Mastery Webinar-Panel of FCNews Columnists Read More »
I know you’ve shopped at a Dollar Store, who hasn’t? If you’re planning a party or a holiday, no doubt this is the best place to start with. It’s great for 4th of July parties and holidays for sure but not everything is that cheap. Many items are packed in smaller quantities and other things …
There’s No Future in Selling Cheap Merchandise is There? Read More »
