Brand building is easy when you’re real.
Month: January 2015
Finding out what employees are doing wrong leads us to another problem–what are the bosses doing?
Customers are complicated, they are only interested in me, myself and I. Our job is to give them more than they ask for and get them to love us. The real sale begins when the customer writes a positive review for our store.
It’s hard to tell if a customer thinks the price is too high unless they tell you so.
Many businesses are not “old people friendly.” If you’re looking for ways to insult them, you will love this post.