Will Your Salespeople Make The Cut?
Trends that are influencing you sales and marketing.
Month: March 2014
3 Things You Can Do To Improve Employee Customer Engagement
Businesses need all employees to be engaged with their customers. Sometimes work conditions or lack of motivational programs make this difficult. This article gives three ways to empower employees to improve the customer experience.
4 Ways to Go the "Extra Inch" to Make Your Customer Service Better–Take it from the Japanese Culture
Going the extra mile isn’t hard and it’s worth the effort.
The Devil is in the Details
Customer Service is just being nice to the customer. Why is it so hard?
"Skyrocket Your Profits With Stellar Customer Service!"
Customer service has gone from “problems” to “creating business.”
Most Salespeople Can Sell Anything to Anybody at Least Once
Some salespeople are only good at selling new customers. They dislike “staying in touch” with sold customers and following through. Unfortunately 85% of new customers come from referrals. How can you build referrals if you never stay in touch?
