Month: April 2013

You can afford a billboard and not an editor?

Memorable customer service?Customer service means getting it right for your customer in  every aspect of the transaction, including your written communication. I’m amazed at how many things are sent out with misspellings—including my own, I might add! Sometimes it happens, but it still says a lot about you and your connections with your customers. While …

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Leaders know their true power is in the delivery of the message

[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”] I love this sign. I saw it yesterday while walking down Central Avenue in Albany, New York. I couldn’t help but take a picture.  Instead of saying ‘empty space or store for rent’ …

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Look Mom, no Hands!

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