Month: December 2012

Has Your Showroom Been Punked?

[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”] “Showrooming” is the latest revenge of the retail customers. Customers that check  out your showroom and find the product on line and of course buy. I don’t think this is anything …

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Is Success What You Really Want? 11 Top Reads to Keep You Motivated in 2013

With the New Year around the corner, I start thinking, how will I continue to motivate myself to take on the tasks ahead.  The next statement is always, what are the tasks? My friend, The Growth Coach,  John Stahl,  l told me not to let work get in the way. Interesting thought.Work that really doesn’t …

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ARE YOU GIVING YOUR CUSTOMERS "YOUR" PERSONAL CUSTOMER SERVICE FOR THE HOLIDAYS?

If you consider customer service an attitude rather than a department, then it makes sense to look everywhere for a place to practice  your craft! Instead of thinking ‘outside the box’ think about venturing into other boxes. Find ways to deliver extraordinary service and value to anyone and everyone. You will be remembered for your …

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Why a Memorable Customer Service Experience Matters

For some businesses, customer service is just a department. To others it sets the  tone for the rest of the company. We’ve all experienced great customer service as well as awful customer service. Great customer service starts  when someone goes above and beyond and creates a memorable experience. True customer service is more than please and thank …

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The Salesperson Always Makes The Difference-And It Comes In Red

[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”] Many of  you know that I do product presentations; you know, the smiling woman in the department store who says, ‘try this’. This past Saturday I was in The Chef Shop …

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