Month: November 2012

Playing Games Is Like Real Life

[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”] I just completed some customer service training and asked the question: what famous deceased person would you like to talk to? The answers were very telling. You’re probably wondering what this …

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Is There Such a Thing as Customer Service and a Presidential Election?

Following the elections I had the opportunity to talk with a ‘well connected’ Republican. I asked him what he thought of the election–his statement was eye opening. “If you you were doing sales training for a company  you would have said, if you don’t have a customer your product doesn’t matter .  I don’t think we …

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