When I was a kid my mom would motivate me by giving me an incentive when I did a good job. Of course I worked harder to get the goodies. In her own way, mom was a psychologist; she understood motivation. Incentives work for both employees and customers. Incentives should be viewed as added value …
Looking to Build Loyalty into your Customer Service? Try Rewarding your Customers Read More »
You need to hear this… Hello Friends, Ever hear a speaker that seemed to be talking directly to you? It was as if they knew the issues you’d been struggling with, the areas you’d let slip, where you could kick it up a notch – because they’d been where you are. Just imagine getting this same …
The field of customer service is very different than it was a couple of years ago. For instance, follow up meant calling your customer after the order. Now follow up may also mean having a QR code for your business. Social media and mobile communication are moving so fast it’s hard to keep up with …
DO YOU WANT TO IMPROVE YOUR CUSTOMER SERVICE? TRY ONE QR CODE AT A TIME Read More »
