I had the opportunity to talk with John Wells, General Manager for the past seven years of Taylor Flooring in Halifax, Nova Scotia. Taylor Flooring was awarded Mohawk Color Center Dealer of the year at the Mohawk Color Center Convention February 7, 2009. Taylor Flooring consists of four stores and has been in business for …
You would think with business as challenging as it is that people would be trying to hold on to their customers for dear life. I keep reading and keep writing about how important referral business is and blah, blah… but things don’t look so good to me. Taxco Sterling is a kiosk in the airport …
Customer Service is Alive and Well, Just Not Everywhere Read More »
I came across a great article recently talking about the rise of Generation "G". They are the under-40s who belong to the video game generation. To quote Trendwatching: Most people in this demographic grew up with games, and many of them still play now. They are familiar with gaming conventions relating to movement, exploration, cooperation, competition, …
Want to Do More Business? Consider Generation "G" Read More »
I read this interesting article in Time magazine about happiness and random acts of kindness, and it started me thinking. I also got an email from “one of you” who is very involved in her mother-in-law's life and I could tell that she was happy she could do something that had meaning. Challenging times see …
I was thinking about Oprah Winfrey lately and her weight problem (of all things). Everyone I know at one time or another wants to lose weight, including Oprah. The only thing is, Oprah loses her weight on television and loses it often. I was somewhat disgusted when I heard her say she was going to put …
With stores going out of business right and left, it’s great to see one that isn’t: Anthropologie. As a matter of fact, it's growing! If you want to make it, you have to be different than your competitors. Being different can mean offering different things or by targeting a specific audience, finding out their likes …
Today I got an email from Job Market Weekly. I don’t know what it means but I figure it means something — in this case a big something. Are you prepared for the future? I get at least one email a week from someone who has lost a job. Rarely do I get emails saying, …
Looking to Keep Your Job? Keep Yourself Employable Read More »
