Month: December 2008

A Holiday Gift: Share an Experience and Build a Life

One day I asked my sister about her childhood. You might think it a funny question, considering we grew up in the same house. But her recollection of growing up is so different than mine — the people who influenced her life were different than mine; and the experiences that she had growing up were different than mine. What is …

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Convert Customers Who are On the Fence into Buyers

Customers often have trouble making decisions. Fear is one reason, guilt another. A few people have recently told me they aren't sure how to approach indecisive customers — especially in this economy. Is it appropriate to push them or not?  Should they offer more discounts or not? My thoughts are: why would the economy change the way you sell? If you …

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Look Mom, no Hands!

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